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Frequently Asked Questions - Website Troubleshooting


Items in this category deal with troubleshooting issues with your membership site.
How do I change the layout of the site for a low resolution computer?
1. login to the site and in the upper right hand corner in the block that says “Login” click “my account”

2. In the next screen under your name choose the edit tab

3. Scroll down until you find the Theme Configuration options and choose the “PushButton” Theme

4. Scroll to the bottom of the page and click Submit the changes will take effect immediately

What is Flashpaper?

You may have noticed a new tool on our site called Flashpaper. Using Flashpaper significantly eliminates document loading time and allows you to be more efficient by displaying .pdf documents as quick-loading flash movies. Please note: You must have Flash Player installed in your browser to use this tool. Click here for the free download

Flashpaper Toolbar

Print A Document
  • Click the Print button.
    • Select Text
  • Click the 'Select' button.
  • Drag to select text.
  • Hold shift and left-click to select multiple words or lines
    • Search
  • Type into the Search text field.
  • Click the Search button.
  • FlashPaper will find and highlight the first instance.
  • Click search again to go to next instance.
    • Resize / Zoom
  • Use the Zoom slider to set the magnification level, or
  • Enter a specific number in the Zoom text box, or
  • Click the Fit in viewer button to see the entire page, or
  • Click the Fit Width button to resize to viewer page width.
    • Navigate
  • Click the Previous or Next arrow, or
  • Drag the page scroll box, or
  • Type a page number in the Page box.
    • Open In New Window
  • Click the Open in New Browser button.