Professional Standards

Together, the Professional Standards Committees (Professional Standards, Mediation and Grievance) are charged with the responsibility for the enforcement of the National Association of REALTORS® Code of Ethics, the MLS Rules that do not have automatic fines and all other membership duties and obligations. Bay East has several programs in place to assist you in resolving ethics or arbitration issues.

The Professional Standards Committee with approval of the Board of Directors implemented a schedule of fines for certain Code of Ethics violations effective January 2015. A REALTOR® receiving a citation may either (1) pay the amount specified on the citation; 2) complete specified training when applies; or (3) request a full hearing. Click here for a list of applicable citations and fees.

File a Complaint

Online Ethics Course


C.A.R. offers a one-hour online course to help ensure that REALTORS® are fully aware of key sections of the Code of Ethics, entitled "A Word About The NAR Code of Ethics." It includes intermediate quizzes, as well as a final examination to test the member's comprehension of what they have learned. Upon successful completion and passing of the final examination, the member receives a PDF certificate that can be printed. If the course is taken as a sanction for violating the Code of Ethics, the certificate can be submitted to the association as proof that the course has been completed.

Code of Ethics


NAR adopted the Code of Ethics in 1913, following the professions of medicine, law, and engineering.REALTORS® are real estate professionals who have chosen to join the National Association and abide by its strict Code of Ethics.

NAR has made some changes to the Code of Ethics and added a new Case Interpretation. To help you understand the changes and remain compliant with the Code of Ethics, the Professional Standards Committees offer the following documentation:

Governing Documents

Hot Topic Violations

Use of the REALTOR® Trademark


The term REALTOR® is not only a trademark owned by NAR and protected by federal law, it is also a valuable membership benefit that distinguishes members from all others in the real estate business. Click here to learn more.

Are You in Compliance?

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Last updated on April 15, 2015 - 8:01am. Originally created on 01/31/2008 - 9:51am.